Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed, it will be shipped out promptly.
Shipping Time
Estimated delivery time is 8–14 business days.
Please note:
- Delivery times may vary depending on your location.
- Delays can occasionally occur due to high demand, weather, or carrier issues.
- Orders are not shipped or delivered on weekends or holidays.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking updates to appear.
Shipping Delays
While we aim to deliver all orders within the estimated timeframe, we are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather or external disruptions
Incorrect Address
Customers are responsible for entering the correct shipping address at checkout.
We are not liable for orders shipped to incorrect or incomplete addresses.
If your order is returned due to an incorrect address, additional shipping fees may apply to resend it.
Lost or Stolen Packages
Once a package is marked as delivered, we are not responsible for lost or stolen items.
If you experience an issue, please contact the shipping carrier directly.